Privacy Policy – Hannover Medical Center (Sharjah)

Welcome to the website of Hannover Medical Center.
We are committed to protecting the privacy and confidentiality of all our patients and visitors.
This Privacy Policy explains how we collect, use, and protect your personal information in compliance with the UAE Personal Data Protection Law (PDPL).
By using our website or services, you agree to the terms outlined below.

1. Information We Collect

We collect specific types of information when you use our website or contact us, including:

Your name, phone number, and email address when booking an appointment or making an inquiry.

Medical information you voluntarily provide through forms or direct communication with our team.

Payment details when using online booking or installment options (via Tamara or Tabby).

Technical data such as your IP address, browser type, and device information for analytics and to enhance user experience.

2. How We Use Your Information

We use your information solely for the following purposes:

Scheduling appointments and providing the requested medical services.

Communicating with you regarding appointments, offers, or updates.

Improving our services and enhancing user experience on the website.

Complying with legal and regulatory requirements.

3. Data Protection and Security

We apply strict security measures to protect your data from unauthorized access, alteration, or misuse, including:

Storing data in secure, encrypted systems.

Limiting data access to authorized personnel only.

Regularly reviewing and updating our security procedures.

4. Information Sharing

We do not sell or share your personal data with third parties except in the following cases:

With medical service partners (such as laboratories or insurance companies) to complete your medical services.

When required by government or regulatory authorities under UAE law.

With your prior and explicit consent.

5. Cookies

Our website may use cookies to enhance your browsing experience and analyze website performance.
You may disable cookies through your browser settings at any time, but this may affect certain site functionalities.

6. Your Rights

You have the right to:

Access, correct, or update your personal information.

Request deletion of your data when it is no longer needed.

Withdraw your consent to receive marketing communications.

You can exercise these rights by contacting us through the channels listed below.

7. Contact Information

Hannover Medical Center – Sharjah
📍 Al Khan, Asas Tower, Corniche Al Mamzar, Office 301
📞 065433226 / 0555737888